FAL DIGITAL
Privacy and cookies
This notice explains how personal data is handled on this website and when you contact FAL.
Updated 8 November 2026
Who is responsible
The controller is FAL COMUNICAÇÃO DIGITAL, Brazilian company registration (CNPJ) 17.520.825/0001-30. Our privacy contact is contato@faldigital.com.br. Use this address for questions and requests concerning your personal data.
Data and purposes
The form asks for your name, email address and message. Company and phone number are optional. We use this information to understand your enquiry and respond to you. Do not submit sensitive information such as health data, identity documents or passwords. Submitting the form does not subscribe you to marketing campaigns.
The consent you give through the form is the basis for handling your enquiry. We record the date, language, consent wording and version of this notice alongside your message. If the enquiry progresses to a proposal or engagement, necessary data may also be processed for pre-contractual steps you request, performance of a contract and compliance with legal obligations.
The infrastructure may process technical data such as IP address, time, requested pages and browser information to deliver the website, diagnose faults and prevent abuse. This processing serves operational and security purposes, with regard to necessity and visitors’ rights.
Services involved in processing
The website is hosted on OpenAI Sites using Cloudflare infrastructure. The form uses Resend to deliver your message to FAL’s email inbox. These providers and the email service process data as needed for hosting, security, sending and receiving the message. We do not sell information submitted through the form.
These services may process data outside Brazil. Contact our privacy address for information about the providers, destinations and safeguards applicable to a transfer. Social media links open external services governed by their own policies; this website does not embed their feeds.
Retention
Enquiries that do not lead to a contract will be deleted within 12 months of the last interaction, including from our email inbox, unless retention is needed to meet a legal obligation or establish, exercise or defend legal rights. The consent record follows the same period, subject to those exceptions.
Contract-related data is retained as necessary for performance, legal obligations and the exercise of rights. Technical copies and infrastructure logs follow the retention cycles of the respective services. You can request information or deletion through our privacy contact.
Your rights
Under Brazil’s General Data Protection Law (LGPD), you may request confirmation of processing, access, correction, information about sharing, anonymisation, blocking or deletion of unnecessary or unlawfully processed data, and portability where applicable. You may also withdraw consent, request deletion of data processed on that basis subject to legal exceptions, and object to processing in the circumstances provided by the LGPD.
Send your request to contato@faldigital.com.br. Withdrawal does not affect previously lawful processing and may prevent us from continuing to handle an enquiry that relies on your consent. We may request only the information needed to verify your identity and protect your data. You may also lodge a complaint with Brazil’s National Data Protection Authority (ANPD).
Security and updates
The website uses HTTPS and measures to limit and validate form submissions. No service is completely immune to incidents. If you identify a problem, contact our privacy address without sending passwords or identity documents.
This notice may be updated when processing changes materially. The update date appears at the top of this page.